PRIVACY POLICY

Moscow "26" March 2023

This Personal Data Privacy Policy (hereinafter referred to as the "Privacy Policy") applies to all information that the Online Store IP Galoyan Liana Gagikovna, located on the domain name www.reflectionofyou.ru, can receive about the User while using the website of the Online Store , programs and products of the online store.

1. DEFINITION OF TERMS

1.1. The following terms are used in this Privacy Policy:

1.1.1. "Administration of the site of the online store (hereinafter referred to as the Site Administration)" - authorized employees to manage the site, acting on behalf of IP Galoyan Liana Gagikovna, who organize and (or) carry out the processing of personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.

1.1.2. "Personal data" - any information relating directly or indirectly to a specific or identifiable natural person (subject of personal data).

1.1.3. "Processing of personal data" - any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. "Confidentiality of personal data" - a mandatory requirement for the Operator or other person who has access to personal data to comply with the requirement not to allow their distribution without the consent of the subject of personal data or other legal grounds.

1.1.5. "User of the website of the online store (hereinafter referred to as the User)" - a person who has access to the Site via the Internet and uses the Website of the online store.

1.1.6. "Cookies" — a small piece of data sent by a web server and stored on a user's computer, which a web client or web browser sends to the web server in an HTTP request each time it tries to open a page on the corresponding site.

1.1.7. "IP address" — a unique network address of a node in a computer network built using the IP protocol.

2. GENERAL CONDITIONS

2.1. The use by the User of the website of the online store means acceptance of this Privacy Policy and the terms of processing of the User's personal data.

2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the website of the online store.

2.3. This Privacy Policy applies only to the RoY Online Store website. The online store does not control and is not responsible for third-party websites to which the User can follow the links available on the website of the online store.

2.4. The site administration does not verify the accuracy of personal data provided by the User of the online store site.

3. SUBJECT OF PRIVACY POLICY

3.1. This Privacy Policy establishes the obligations of the Administration of the website of the online store to not disclose and ensure the protection of the confidentiality of personal data that the User provides at the request of the Site Administration when registering on the website of the online store or when placing an order for the purchase of Goods.

3.2. Personal data authorized for processing under this Privacy Policy is provided by the User by filling out the registration form on the ROY Online Store Website in the Personal Account section. List of personal data to be processed:

3.2.1. surname, name, patronymic of the User;

3.2.2. contact phone number of the User;

3.2.3. email address (e-mail);

3.2.4. delivery address of the Goods (including zip code).

3.3. The online store protects Data that is automatically transmitted when viewing ad units and when visiting pages on which the system's statistical script ("pixel") is installed:

• IP address;
• information from cookies;
• information about the browser (or other program that accesses the display of advertising);
• access time;
• address of the page on which the ad unit is located;
• referrer (previous page address).

3.3.1. Disabling cookies may result in the inability toaccess to parts of the online store website that require authorization.

3.3.2. The online store collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.

3.4. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) is subject to secure storage and non-distribution, except as provided in paragraphs. 5.2. and 5.3. of this Privacy Policy.

4. PURPOSE OF COLLECTING USER PERSONAL INFORMATION

4.1. The User's personal data The administration of the website of the online store can use for the following purposes:

4.1.1. Identification of the User registered on the website of the online store for placing an order and (or) concluding a contract for the sale of goods remotely.

4.1.2. Providing the User with access to personalized resources of the Website of the online store.

4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Website of the online store, the provision of services, processing requests and applications from the User.

4.1.4. Determining the location of the User to ensure security, prevent fraud.

4.1.5. Confirmation of the accuracy and completeness of personal data provided by the User.

4.1.6. Creating an account for making purchases, if the User has agreed to create an account.

4.1.7. Notifications to the User of the Website of the online store about the status of the Order.

4.1.8. Processing and receiving payments, confirming tax or tax benefits, contesting a payment, determining the right to receive a credit line by the User.

4.1.9. Providing the User with effective customer and technical support in case of problems related to the use of the Online Store Site.

4.1.10. Providing the User with his consent, product updates, special offers, pricing information, newsletters and other information on behalf of the Online Store or on behalf of the partners of the Online Store.

4.1.11. Implementation of advertising activities with the consent of the User. The user hereby agrees to receive messages from IP Galoyan Liana Gagikovna of an informational and advertising nature.

4.1.12. Providing the User with access to the websites or services of the partners of the online store in order to receive products, updates and services.

5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION

5.1. The processing of the User's personal data is carried out without time limit, in any legal way, including in personal data information systems using automation tools or without using such tools.

5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the User's order placed on the Site of the RoY online store, including the delivery of the Goods.

5.3. The User's personal data may be transferred to the authorized state authorities of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.

5.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.

5.5. The site administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

5.6. The Site Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

6. OBLIGATIONS OF THE PARTIES

6.1. The user must:

6.1.1. Provide information about personal data necessary to use the Website of the online store.

6.1.2. Update, supplement the provided information about personal data in case of changes in this information.

6.1.3. Do not use the goods ordered on the website for business purposes.

6.2. The site administration is obliged to:

6.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.

6.2.2. Ensure that confidential information is kept confidential, not disclosed without noticeprior written permission of the User, as well as not to sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, with the exception of clauses. 5.2. and 5.3. of this Privacy Policy.

6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.

6.2.4. Block personal data relating to the relevant User from the moment the User or his legal representative or authorized body for the protection of the rights of personal data subjects applied or requested for the period of verification in case of revealing inaccurate personal data or illegal actions.

7. SOCIAL COOKIES AND PLUG-INS

On our Site we use cookies and social media plug-ins that may involve the processing of your personal data.

Cookies are text files that are stored in the Internet browser or by the Internet browser when you visit a website on your computer system. The cookie contains a characteristic set of characters that allows the browser to be uniquely identified when the website is accessed again. Some cookies are used solely for the functionality of the website, others for analytical purposes.

In particular, we use the following cookies on our website:

7.1 Website maintenance cookies

Some cookies are used simply for the maintenance of the website. It is necessary for us to process certain automatically transmitted information about you in order for your browser to display our website and for you to use the website. Some features of our website may not work without the use of cookies. The following information is stored and transmitted to us in the form of cookies, which are necessary for technical support:

• Cookie ID
• Products in cart/selected services
• Login Information
• Etc.

7.2 Yandex.Metrica

This site uses Yandex.Metrica, an analytical web service provided by Yandex LLC. The Yandex.Metrica service uses cookies to help the website analyze site usage data by users. The information generated by the cookie about your use of the website will be transmitted to and stored by Yandex on servers in Russia.

Yandex will use this information on our behalf to evaluate your use of this site, and it will compile reports on website activity and provide us with other services related to website activity and Internet use.

The IP address that your browser transmits as part of the Yandex.Metrica service will not correlate with any other data stored by Yandex. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please be aware that if you do this, you may not be able to use the full functionality of our Site.

7.3 Using Social Media Plugins

Our Site uses social plugins from some social media providers such as Vkontakte, Instagram, Facebook. If you click on the button corresponding to such a plug-in, it will be activated and your browser will connect to the server of the respective social network provider. Plugin functions will not be activated simply by visiting our Site, they will only be activated by clicking on the corresponding button.

If you visit our website and click on such a button while you are already logged into your account on the relevant social network, information about your visit to our website will be transmitted to the provider of this social network. The social network provider may then store and link this information to your profile. To prevent this, you must log out of your account before clicking the appropriate button.

For the purpose and scope of data collection and the use of data by the social network provider, as well as related rights and settings to protect your privacy, please see the privacy policy of the respective social network provider.

8. SAVING DATA

In general, if you only visit and browse our website without actively using it (see below), your data is only stored to the extent necessary for the purpose for which it was collected, after which it is deleted . Therefore, if the data is no longer needed, we immediatelybut we will delete them unless otherwise prescribed by law. In this case, the data will be blocked for any purpose other than for the purposes of retention prescribed by law. They will be deleted after the respective retention period has expired.

When you actively use our website (using a contact form, placing an order or purchasing a service we offer), we may also retain your personal data for a longer period in case we need to defend ourselves against any possible legal claims . In this case, we will retain your personal data until the statute of limitations for any legal claims arising from the relationship with you has expired, which is usually between 12 and 36 months, but depending on the claim and the current issue, it can be up to 3 years.

With regard to cookies, you may at your discretion delete them at any time using the appropriate functions of your browser.

9. YOUR RIGHTS AS A DATA SUBJECT

9.1. You are entitled to the following rights as a subject of law, which you can assert against us:

9.1.1. Right to information: You have the right to receive information, as well as other specific information (but not limited to, the purposes of processing, categories of personal data, categories of recipients, planned storage period, origin of data, use of decision-making automation and, in case of transfer to third countries, appropriate guarantees ), as well as copies of the data.

9.1.2. Right to Correction: You have the right to request that the personal data stored about you be corrected if it is inaccurate or incorrect.

9.1.3. Right to deletion: You have the right to request that we delete personal data concerning you without delay. Among other things, there is no right to erasure if the processing of personal data is necessary for the exercise of the right to freedom of expression and information, the fulfillment of a legal obligation to which we are bound (e.g. legal retention obligations) or the assertion, exercise or defense of legal claims. The user has the right to withdraw his consent by sending an application by e-mail info@reflectionofyou.ru or to the address of the operator: 119261, Moscow City, Lomonosovsky Prospekt, 7, bldg. 5, kv.11 (Recipient IP Galoyan Liana Gagikovna).

9.1.4. Right to restriction of processing: You have the right to request that we stop processing your personal data.

9.1.5. Right to data portability: You have the right to require us to provide you with personal data relating to you and provided to us in a structured, up-to-date and machine-readable format.

9.1.6. Right to Cancel: You have the right to withdraw your consent to the processing of personal data in the future at any time without incurring any costs other than the transfer fee in accordance with the basic rates.

9.1.7. Right to object: You have the right to object to the processing of your personal data, which means that we must stop processing your personal data. In addition, our interests may not allow us to stop processing, so in this case we have the right to process your personal data despite your objection.

9.1.8. Right of appeal to the supervisory authority: You have the right to lodge a complaint with the supervisory authority.

10. OFFICER FOR DATA PROTECTION

ROY, IP Galoyan Liana Gagikovna.

11. INFORMATION ON THE RIGHT OF OBJECTION

• We also process your personal data in individual cases for direct marketing purposes. If you do not wish to receive advertising, you have the right to object to this at any time; this also applies to profiling to the extent that it is associated with such direct advertising. In the future, we will take this contradiction into account.

We will no longer process your data for direct marketing purposes if you object to the processing for these purposes.

An objection may be submitted without formalities.

12. RESPONSIBILITY OF THE PARTIES

12.1. The site administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Russian Federation, with the exception of cases provided for in paragraphs. 5.2., 5.3. and 12.2. of this Privacy Policy.

12.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:

12.2.1. Became public property before its loss or disclosure.

12.2.2. Was received from a third party before it was received Adminwebsite ation.

12.2.3. Was disclosed with the consent of the User.

13. DISPUTES RESOLUTION

13.1. Before going to court with a claim for disputes arising from the relationship between the User of the website of the online store and the Site Administration, it is mandatory to file a claim (a written proposal for a voluntary settlement of the dispute).

13.2. The recipient of the claim, within 30 calendar days from the date of receipt of the claim, notifies the claimant in writing of the results of the consideration of the claim.

13.3. If an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Russian Federation.

13.4. The current legislation of the Russian Federation applies to this Privacy Policy and the relationship between the User and the Site Administration.

14. ADDITIONAL TERMS

14.1. The site administration has the right to make changes to this Privacy Policy without the consent of the User.

14.2. The new Privacy Policy comes into force from the moment it is posted on the Website of the online store, unless otherwise provided by the new edition of the Privacy Policy.

14.3. All suggestions or questions regarding this Privacy Policy should be sent to info@reflectionofyou.ru

14.4. The current Privacy Policy is posted on the page at https://reflectionofyou.ru/en/legal-area/privacy-policy/ .

Phone: +7 (993) 901-88-78

Whatsapp: +7 (993) 901-88-78

E-mail: info@reflectionofyou.ru

instagram: @reflection_fyou

telegram: reflectionfyou

tik tok: @reflection_fyou

Personal data processing policy