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Contract offer

  1. 1.TERMS
    1. 1.1.Seller – Individual entrepreneur Galoyan Liana Gagikovna (OGRNIP: 323774600011147);

    2. 1.2.Internet store - a site located on the Internet at the address, through which the Seller carries out remote trading of Goods

    3. 1.3.Buyer – any person who has placed an Order in the Online Store.<

    4. 1.4.Offerpublic offer seller to any person to conclude on its terms a contract for the sale of goods (hereinafter - agreement). The offer is public (p. 2 tbsp. 437 Civil Code of the Russian Federation). The offer comes into force from the moment of its placement on the website of the online store at: https://reflectionofyou.ru/documentation/contract-offer/ and is valid until it is revoked.

    5. 1.5.Order – completed request of the Buyer through the website of the online store or by calling the online store for the purchase and delivery of the Goods selected by the Buyer in the online store, according to the specified Buyer's address.

    6. 1.6.Item – any product that the seller offers for sale on the website of the online store.

  1. 2.SUBJECT OF THE AGREEMENT
    1. 2.1.Seller undertakes to transfer ownership to the Buyer, and the Buyer undertakes to pay and accept Goods ordered on the website of the online store on the terms of the Offer.

    2. 2.2.In case disagreement of the Buyer with the terms of the Offer, including after any changes have been made The Seller, the Buyer is obliged to stop using the website of the online store and Orders.

    3. 2.3.Seller has the right to change or withdraw the offer unilaterally. All changes will take effect and are considered to be brought to the attention of the buyer at the time of placement. Orders that are already executed by the time of the change or withdrawal of the offer, are executed on the terms of the offer, which were in effect at the time they were issued.

  1. 3.PRODUCT FEATURES
    1. 3.1.Product presented in the online store through photo samples, which are the property of Online store.

    2. 3.2.Each photo sample is accompanied by text information: name, size, unit price and description of the Product.

    3. 3.3.All information and characteristics of the Goods presented in the online store are reference character and cannot fully convey information about the properties and characteristics Goods, including colors, sizes, materials and shapes. In the event that the Buyer questions regarding the properties and characteristics of the goods, the Buyer must, before placing order, contact the Seller by e-mail or by phone indicated on the site Online store.

    4. 3.4.Characteristics (color) and appearance of the Goods may differ from those presented on website.

  1. 4.PROCEDURE FOR CONCLUDING_AGREEMENT CONTRACTS, ORDERING
    1. 4.1.Acceptance the offer is recognized as the moment when the Buyer placed the Order. From that moment on, the contract is considered prisoners.

    2. 4.2.The online store is available around the clock. Store hours (processing and fulfillment of orders, etc.): from 10:00 to 22:00 Moscow time on working days.

    3. 4.3.Design The order is carried out by filling out and sending the form to the Seller indicating the parameters Order through the website of the online store:

  • Name, quantity, cost of the Goods;

  • Name Buyer;

  • Contact number Buyer;

  • Email address Buyer;

  • Option delivery.

    1. 4.4.All fields Order forms are required to be completed by the Buyer. The seller does not verify the authenticity and the relevance of the data specified by the Buyer.

    2. 4.5.Order is considered completed after confirmation of the Order by phone number or address e-mail specified in the Order, within 4 (four) business hours from the moment placing an Order when confirming the availability of the Goods.

    3. 4.6.B confirmation of the Order and the conclusion of the Agreement on the terms of the Offer, the Seller sends the date and number of the placed Order by e-mail and SMS message to the e-mail address and number phone provided by the Buyer.

    4. 4.7.Finishing Order, Buyer confirms that:<

  • is legal a citizen or a representative of a legal entity authorized to order goods;

  • acquainted with the current version of the offer and agree to its terms

  • read with the main consumer properties of the Goods, other terms of purchase and Product characteristics;

  • commits to payordered goods and accept it; <

  • provided valid information when registering on the website of the online store and placing an order; <

  • hands over to the seller for processing in order to conclusion and performance of the contract, your personal data: full name, telephone number, addresses e-mail and delivery of goods (for a buyer-citizen) (clause 5, part 1, article 6 of the Law on personal data); <

    1. 4.8.Position Goods "under the Order" means that this Goods is not available from the Seller. Making an order for Goods "under the Order", the Buyer expresses to the Seller a desire to buy this product after it receipts to the Seller. The Seller does not guarantee the receipt of the Goods "on order".

    2. 4.9.Seller does not is responsible for the absence of the Goods posted on the website of the online store. The buyer must independently check the availability of the goods before ordering or at the time order approval. The Seller, in the absence of the Goods, has the right to offer a replacement or to clarify the approximate terms of receipt of the Goods.

    3. 4.10.In case if the Seller has reason to believe that the information provided by the Buyer upon when placing an Order, the information is not true or provided incomplete volume, as well as in the case of offensive and / or disrespectful (inadequate) behavior, he may be denied an Order on a temporary or permanent basis.

  1. 5.PRODUCT PRICE
    1. 5.1.Prices in The online store is indicated in the currency of the Russian Federation per unit of the Goods.

    2. 5.2.Tariffs for provision of services for the delivery of goods placed in the online store and are not included in the price Goods. Shipping costs are paid by the Buyer separately and are non-refundable in case of return (exchange) of the Goods.

    3. 5.3.Specified in In the online store, the price of the Goods can be changed by the Seller unilaterally. OK.

  2. 6.PAYMENT FOR GOODS
    1. 6.1.Customer pays for the Goods in the ways specified in the online store.

    2. 6.2.Cash form of payment, the Buyer is obliged to pay the Seller the price of the Goods at the time of its transfer, and The Seller is obliged to provide the Buyer with a cash or sales receipt, or other document, confirming payment for the Goods.

    3. 6.3.When non-cash form of payment, the Buyer's obligation to pay the price of the Goods is considered fulfilled from the moment funds are credited in the amount of 100% (one hundred percent) of the prepayment to the settlement account of the Merchant (operator for accepting payments).

    4. 6.4.When non-cash form of payment, the Seller delivers (issues) the Goods to the Buyer only upon receipt of payment.

    5. 6.5.Delay payment by the Buyer of the price of the Goods for a period of more than 1 (one) calendar day from the date of the Order Goods is a material breach of the Agreement. In this case, the Seller may unilaterally terminate the Agreement by notifying Buyer.

    6. 6.6.Customer at his own expense pays commissions (fees) charged by credit institutions (payment systems), when making a payment.

  1. 7.PRODUCT DELIVERY
    1. 7.1.Delivery Goods to the Buyer is carried out at the address and within the time agreed upon when placing the order, or the Buyer independently picks up the goods from the Seller's warehouse or at the point pickup.

    2. 7.2.Cost delivery of each Order is calculated individually and depends on the chosen method delivery.

    3. 7.3.No Show Buyer within 3 (three) working days, refusal to accept delivery on the agreed day, postponement of delivery or failure to perform other necessary actions for the acceptance of the Goods may be considered by the Seller as the Buyer's refusal to perform the Agreement.

    4. 7.4.Right property and the risk of accidental death, loss or damage to the goods passes to the Buyer from the moment of transfer of the Goods to the Buyer or his representative.

    5. 7.5.On delivery The goods are handed over to the Buyer or a representative. The seller is not obliged to check the credentials representative to receive the Goods, if the representative is located at the delivery address.

    6. 7.6.Customer is obliged to accept the Goods by name, quantity and assortment at the time of its acceptance.

    7. 7.7.Customer or the representative of the Buyer upon acceptance of the Goods confirms that he has no claims to appearance, name, quantity and completeness of the Goods, as well as familiarization with return (exchange of Goods) rules.

    8. 7.8.After sending the Goods by the transport company, the Seller, at the request of the Buyer, informs the Buyer data of the transport company and data necessary for the identification of the cargo (goods).

    9. 7.9.Customer undertakes to ensure the acceptance of goods from the transport company. Upon receipt of the Goods from transport company, the Buyer is obliged to inspect the Goods for the presence and integrity packaging. In case of damage to the packaging or other defects, the Buyer is obliged to appropriate notes in the relevant documents (eg, bills of lading). IN Otherwise, subsequent claims for incompleteness or damage to the Goods transportation are not accepted by the Seller.

    10. 7.10.Customer undertakes to reimburse the Seller for documented expenses caused by the non-acceptance Goods from the transport company on the appointed day (including the services of the transport company for responsible storage of unaccepted Goods, services of a transport company for re- delivery of the Goods and others).

    11. 7.11.In case if, upon acceptance of the Goods from the transport company, the Buyer refuses the Goods, he is obliged to notify the Seller immediately. Otherwise, the Seller has the right entrust the Buyer with the reimbursement of the costs of responsible storage of the Goods of the transport company.

    12. 7.12.In case refusal of the Buyer from the prepaid Goods, not indue to violation of quality conditions the Goods, the Seller retains in his favor the costs of delivery and return of the Goods, as well as all reasonable costs and expenses incurred (including the cost of storage), any damages, taxes and customs fees from the funds returned to the buyer. Resending prepaid Goods to the Buyer is carried out after 100% (one hundred percent) payment of expenses Seller for shipping and returning the first shipment.

    13. 7.13.Timing the deliveries indicated on the website of the online store are indicative and may differ from the actual ones up or down.

    14. 7.14.For For buyers who arrange delivery outside the Russian Federation, the Seller sends the order excluding taxes and duties of the Buyer's country of residence. The shipping price does not include taxes and duties. MAYBE NOT SPECIFY YET?

    15. 7.15.Seller reserves the right not to deliver the order to the Buyer if the Buyer has no previously paid orders.

  1. 8.RIGHTS AND OBLIGATIONS OF PARTIES
    1. 8.1.Seller undertakes:

  • do not disclose any personal data of the Buyer and not provide access to this information to third parties, for except as provided by Russian law, this Agreement and the policy in regarding the processing of personal data;

  • provide to Buyer access to free consultations. The scope of consultations is limited to specific issues related to the fulfillment of the Order and the characteristics of the Goods;

  • Seller reserves the right refuse the Buyer to accept and execute the order if the Buyer made an earlier order and did not pay him, refused the order at the time of delivery of the Goods, did not pick up the Goods from the pickup point, and in case of offensive and / or disrespectful (inadequate) behavior, or if the Seller has doubts about the accuracy of the specified data of the Buyer, without explanation.

    1. 8.2.Customer undertakes:

  • until the conclusion of the Agreement, familiarize yourself with the contents of this Agreement, the terms of payment and delivery on the website Online store;

  • provide reliable information about yourself (full name, contact numbers, e-mail address) and information for delivery of the Goods;

  • accept and pay Goods in due time.

  1. 9.PARTIES_LIABILITY AND_RESOLUTION DISPUTE RESOLUTION
    1. 9.1.Sides are liable for non-performance or improper performance of this Agreement in in the manner prescribed by this Agreement and the current legislation of the Russian Federation.

    2. 9.2.Seller does not is responsible for the delivery of the Order if the Buyer specified the wrong address delivery or contact details.

    3. 9.3.Seller does not is responsible if the Buyer's expectations about the consumer properties of the Goods turned out to be not justified.

    4. 9.4.All disputes and disagreements arising from the performance by the Parties of their obligations under the Agreement shall be resolved by negotiations. If it is impossible to eliminate them, the Parties have the right to apply for judicial protection of their interests.

    5. 9.5.Sides established the need to comply with the mandatory pre-trial claim procedure before court recourse. The deadline for responding to a claim is 10 (ten) business days from the moment of its receipt, unless another period is provided by the legislation of the Russian Federation.

  1. 10.RETURN AND EXCHANGE
    1. 10.1.Customer has the right to refuse the Goods of proper quality, in the event that it did not fit for any reason, at any time before its transfer, as well as after the transfer, within 7 (seven) days excluding the day it was purchased.<

    2. 10.2.Return good quality goods:

  • in case The buyer wants to return the goods of good quality, the Seller reserves the right to checking the safety of the presentation;

  • when returning an item of proper quality, the Seller returns to the Buyer the full cost of the Goods, and the Buyer may order the collection of the Goods by paying the costs of shipping the returned Goods or return the Goods independently at the address specified by the Seller.

      1. 10.2.1.Return of Goods of proper quality, produced by the Seller according to is not subject to the individual design of the Buyer and / or personalization return or exchange, if no technical defect was allowed during the production process (marriage of tailoring and / or fabric), provided that the Buyer's terms of reference, formed by him in the process of placing an order, by selecting product parameters (color range) were observed by the Seller.

      2. 10.2.2.Return/exchange of the Goods is possible, unless otherwise expressly stated provided for by the current legislation of the Russian Federation, including return / exchange is not subject to goods included in the list of non-returnable / non-exchangeable goods (in including underwear and hosiery). However, the return of these products carried out only in the event of a manufacturing defect or non-compliance declared size.

    1. 10.3.Return goods of inadequate quality:

  • if presented claims to the quality of the Goods The Seller reserves the right to conduct a quality check Product;

  • return and replacement of the Product inadequate quality is carried out at the expense of.

    1. 10.4.For to return the Goods, it is necessary that:

  • Item was not in use, its consumer properties, marketableappearance, packaging, seals, labels, and also sales or cash receipt, product documentation.

  • Item was a product of proper quality (serviceable, has no damage, stains, puffs, marks and odors, indicating the use of the goods, as well as other visual damage, with the exception of hidden manufacturing defects).

  • If there are claims to appearance and completeness of the Goods, the Buyer may refuse to purchase the Goods until transfer of the Goods. Links to product contamination, insufficient illumination of the premises, haste on the part of the Seller's forwarders and others reasons are not grounds for the Buyer's failure to fulfill its obligations.

    1. 10.5.Return cash:

  • in case payment The goods were produced by the Buyer in cash, refund is carried out by the Seller to the Buyer's bank account, which the Buyer will indicate in the return form. The return form can be obtained by the Buyer by sending a request for the return of goods by phone or the e-mail address of the Seller specified in the online store in the "Contacts" section;

  • in case payment the goods was produced by the Buyer in a non-cash way, the refund is carried out by the Seller to the bank account of the Buyer from which the payment for such product.

  1. 11.FORT MAJOR CIRCUMSTANCES.
    1. 11.1.Sides exempted from liability for non-fulfillment or improper fulfillment of obligations under Contract for the duration of force majeure. Force majeure means extraordinary and insurmountable under the given conditions circumstances preventing the execution their obligations by the Parties under this Agreement. These include natural phenomena. (earthquakes, floods, etc.), circumstances of public life (military actions, states of emergency, major strikes, epidemics, etc.), prohibitive measures state bodies (prohibition of transportation, currency restrictions, international sanctions trade ban, etc.). During this time, the Parties do not have mutual claims, and each Party assumes its own risk of the consequences of force majeure circumstances.

  1. 12.CLOSEDEDUCATIONAL REGULATIONS

    1. 12.1.Contract comes into force from the moment of acceptance by the Buyer and is valid until the fulfillment of obligations Sides.

    2. 12.2.Regarding any legal relationship arising on the basis of the Agreement, the Parties are guided by the current legislation of the Russian Federation.

    3. 12.3.Customer understands and accepts the conditions that information, characteristics of the Goods, in connection with temporarily occurring technical errors on the website of the online store may be distorted (characteristics, availability, completeness, price, etc.). In the event of a technical errors on the website of the online store, independent of the Seller, in the event that this fact proved, the Buyer reserves the right to return the Goods.

    4. 12.4.Seller reserves the right to post additional documents on the website of the online store (rules) containing the terms of interaction between the Parties, including the rules exchange-return, etc. Such documents (rules) are an integral part of the Agreement and are valid until they are withdrawn by the Seller.

    5. 12.5.Sides interact by requisites:

  • For Seller – specified in clause 13 of the Agreement;

  • For the Buyer – specified when placing the Order.

  1. 13.SELLER DETAILS

Name: IP Galoyan Liana Gagikovna

115054, RUSSIA, Moscow, Dubininskaya Street, 17, c. 2.

TIN: 771387868677

OGRNIP: 323774600011147

Bank: ALFA-BANK JSC

NIC: 044 525 593

Current account: 4080 2810 7023 7001 2837

Correspondent account: 3010 1810 2000 0000 0593

Email: info@reflectionofyou.ru

Contact phone: +7 (499) 460-00-21